Christopher Sasaki
(206) 714-9441 ¥ cksasaki@gmail.com

SOFTWARE QA LEAD
Analytical, fast learning, multi-tasking and intelligent systems engineer with sixteen years experience in: software quality assurance, software test development, performance analysis and benchmarking, proof-of-concept solution validation, documentation, process development, and leading QA projects.

TECHNOLOGIES
HTML, Scripting, Perl, C/C#, Windows Server Technologies, Microsoft SQL Server, Transact SQL, Linux, Oracle Applications, Oracle Mobile Supply Chain Applications, and Oracle Database software. Test Automation development experience with OpenSTA and Webload load generation. QA Tools: HP Application Lifecycle Management 11.0, Rational ClearQuest. Development tools: Visual Studio 2010 Team Foundation Server, SVN, and Eclipse IDE.

PROFESSIONAL EXPERIENCE
COSTCO WHOLESALE CORP., Issaquah, WA	2008-Current
TEST ANALYST
* QA Lead for Costco eCommerce projects: developed test plans, participated in requirements meetings, and worked with developer and QA resources.
* Created Test Plan for Performance Validation of WebSphere Commerce Platform: worked with IBM and Costco resources to develop requirements, built consensus, and got signoff by stakeholders.
* Created test plans for software deployments in multiple applications.
* Owned Performance QA for current Microsoft Commerce web platform.
* Performed QA for a variety of eCommerce related Costco systems, including the Web Front End, Pharmacy, Cash Card, and OMS applications. 
* Built test suites.
* Worked with development applications including Visual Studio Team Foundation Server and SVN.
* Gave feedback to help improve processes and work through issues facing QA.

BLUE NILE, Inc., Seattle, WA	2004-2008
SENIOR QA ENGINEER
* Developed Internet Explorer automation application in C#.
* Drove adoption of QA standards for site releases.
* Created test plans for software deployments in multiple applications.
* Evaluated and recommended test tools and automation solutions and presented findings.
* Developed load scripting in for site load, stress, capacity planning, and volume testing in OpenSTA and Webload.
* Created site validation tests in Perl.
* Validated releases based in ASP, DHTML, Java, Oracle, and Oracle Applications.
* Mentored and managed other QA Engineers and resources in major site launches and functional releases.
* Acted as back up release engineer in the software development life cycle.

MICROSOFT CORPORATION, Redmond, WA	2003
SOFTWARE TEST ENGINEER
* Developed and maintained Command Script and VBScript automated test suites utilizing the Windows Script Host and Windows Management Instrumentation object model.
* Installed and maintained Server and Client test bed hardware, including x86, ia64, and AMD64-based machines, SCSI, Fibre Channel and SATA/IDE/ATAPI-based storage systems.
* Tested Windows Server Core File Systems operating system, service pack, and hot fix releases through functional, regression, scalability and long haul testing using manual and automated test cases.
* Interfaced with software developers and test developers to enhance and automate existing test cases.
* Assisted other test engineers in developing and troubleshooting test cases, software, and hardware scenarios.

HEWLETT-PACKARD COMPANY, Bellevue, WA 	1996 Ð 2002
Formerly Compaq Computer Corporation and Digital Equipment Corporation
SYSTEMS ENGINEER
Windows 2000/.NET Datacenter Test Engineer (2001-2002)
* Developed Compaq Windows 2000 Datacenter certification program from planning to execution phase, resulting in Compaq becoming the largest license reseller of Windows 2000 Datacenter.
* Partnered with Compaq customers to set up and test three-tiered server solutions using scripted workloads to validate performance and user load expectations, netting Compaq hardware sales.
* Tested pre-release certification tools. Ensured that testing technologies met internal standards.
* Validated server configurations allowing effective resource planning to help minimize capital expenditures.
* Established clear documentation resulting in faster cross-training completion, maximizing limited manpower.
* Developed and trained team members and internal partners on the testing process, minimizing downtime for server testing. 
* SQL Server Reliability  (1999-2001)
* Configured and tested SQL Server 7.0 and SQL Server 2000 in multiple configurations to determine overall reliability, giving Microsoft and Compaq feedback to increase stability of the server and software platforms.
* Interfaced with Microsoft and Compaq teams to resolve bugs and issues found during testing.
* Windows 2000 Datacenter Certification Engineer  (2000-2002)
* Co-developed web-based certification tracking system, allowing immediate status for in-progress certification efforts, increasing time for team members to work on other projects.
* Scheduled required certifications driven by software and hardware release dates from Microsoft, Compaq, and independent software vendors, allowing marketing and service contractual obligations to be met.
* Managed 100+ server and client machines to maximize certification efficiency, minimizing wait times for customers.
* Coordinated other team members to schedule and meet deadlines for certification testing, minimizing turnaround time for critical hotfix testing.
* Produced summary document highlighting program details and benefits for sales force and account managers, netting additional sales wins.
* Streamlined certification process, reducing test bed setup time by 50%.

Performance Analysis  (1996-1999)
* Developed test procedures to compare Intel and Alpha processor performance across platforms, including SQL Server, Microsoft Commercial Internet System, Site Server, Netshow and Microsoft Internet Information Server using load generation utilities such as Dynameasure Bluecurve, Microsoft WAST, and scripting technologies to drive simulated workloads.
* Highlighted performance advantages in various configurations, resulting in two published whitepapers focused on LDAP and Netshow technologies.
* SQL Server 6.5 SP 5 / Digital Cluster Validation  (1998)
* Planned and executed test matrix for the validation of SQL Server 6.5 SP 5 with Digital Cluster technology, allowing rapid adoption of the new technology in an officially supported configuration.

MICROSOFT CORPORATION, Redmond, WA  	1994 Ð 1996
SOFTWARE TEST ENGINEER  (1995-1996)
* Tested Internet Explorer 1.0, 2.0, and 3.0 for the Internet Platform and Tools division.
* Developed test plan for Secure Sockets Layer (SSL) transactions.
* Developed test plan for Cascading Style Sheet functionality.
PRODUCT SUPPORT ENGINEER (1994-1995)
* Frontline customer support for Microsoft Works, multimedia products (including Encarta, Cinemania and others) and Automap software to a high degree of customer satisfaction.
* Mentored fellow support engineers, assisting with difficult troubleshooting issues to resolve customer issues more quickly.

EGGHEAD SOFTWARE, Issaquah, WA	1992 Ð 1994
RETAIL SALES REPRESENTATIVE
EDUCATION
University of Phoenix, Bachelor of Science in Information Technology
Bellevue Community College (C, C++, Japanese)
Harvey Mudd College (Biology)
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